Front Counter Services
Canadian Police Certificates and Certified Criminal Record Checks
Canadian Police Certificates and Certified Criminal Record Checks may be required for visa applications, foreign work permits, and foreign travel. The applicant must attend the main detachment in person and provide two pieces of accepted identification (ID) and proof of Burnaby residency.
A Police Certificate is based on name and date of birth only and there is a $60 administrative fee.
A Certified Criminal Record Check is based on fingerprints and there is a $60 administrative fee and a $25 processing fee. Fingerprinting is done by appointment only, please see the fingerprinting page for details on how to make an appointment.
The $60 administration fee and $25 processing fee (if applicable) are payable by cash, Visa, MasterCard, debit card, or money order (made to the City of Burnaby) and must be paid in full before the application will be processed. All payments made by credit card will be subject to a 1.75% service fee.
Accepted forms of ID
Two pieces of acceptable ID (one of which must be Canadian Government issued photo ID) are required for all services provided at Front Counter and at Community Policing Offices. For ID to be considered acceptable, it must have the person's legal name, date of birth and it cannot be expired.
Please note, the new BC Services Card combines the BC Driver’s Licence and Care Card. This Services Card is considered one form of ID. Two pieces of accepted ID, one of which must be a photo ID, is required for all services provided at the front counter.
Examples of ID
Must have a Picture and be issued by a Canadian Government or agency. It must include the name and date of birth of the person. In instances where the full legal name is too long to be printed on the ID, then it must include the entire legal first and last name. Examples include, but are not limited to:
- BC Driver’s Licence (BCDL)
- BC Services Card
- Combined BCDL and BC Services Card (only considered 1 piece of ID)
- Canadian Passport
- Permanent Resident Card
- Citizenship Card (only if issued in the last 10 years)
- Native Status Card
- Firearms licence
- Other Provincial ID Cards / Medical Cards
- Canadian Military or Police ID
- Interim Federal Health Program ID
Can be non-picture ID. But must have the same name and date of birth as on the Primary ID. Examples include, but are not limited to:
- MSP Care Card (No longer issued)
- BC Services Card (if it has no picture)
- Canadian Visitor Visa/Work Permit (only if affixed to a foreign passport)
- Immigration documents (IMM 1000, Certificate of PR Status, etc.)
- Canadian Citizenship Certificate (new style only, which has the person's full name and date of birth on the back)
- Canadian Citizenship Card (if issued more than 10 years ago)
- Foreign passports
- Birth certificate (issued by Canadian Province)
From outside of Canada
Individuals who require a police certificate from Canada but are currently outside of Canada, must apply for a certified criminal record check which is based on fingerprints. Please visit the Canadian Criminal Real Time Identification Services (CCRTIS) website for information on how to apply for a Certified Criminal Record Check.
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