Shoplifting Prevention Tips

Shoplifting can cost your business thousands of dollars each year. Shoplifters may be any age, gender, or economic or ethnic background. There is no "typical" shoplifter. They often work in pairs or groups to divert the clerk's attention while they steal. They often operate when employees are apt to be less alert, e.g., at store opening and closing times, during the lunch and dinner times, and during shift changes. Shoplifters also learn to take advantage of crowded stores during peak hours. Effective prevention begins with an aware and alert staff. The following tips will help prevent shoplifting.

Protective Measures

Display Strategies

Fitting Room Security

Preventing Ticket Switching

Educating Employees

Train your sales people to:

Train cashiers to:

Have supervisors:

Stopping a Shoplifter

If you suspect that someone may be considering lifting something, approach the person and ask "Can I help you?" or "Can I ring that up for you?" If you suspect someone has lifted and concealed something, keep him or her in sight and notify a manager or security personnel immediately. If you are working alone, request the assistance of another worker. Plan a "buddy system" for your own safety and as a witness.

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