Phone scam targeting Fort St John and area

Fort St John

2021-08-05 08:45 HAP

Dossier nº PSA - Canadian Border Services Phone Scam

Under the Official Languages Act, this office provides services to the public in English only. You will find general information in both official languages at and

Aux termes de la Loi sur les langues officielles, ce bureau n'offre des services au public qu'en anglais. Vous trouverez des renseignements généraux dans les deux langues officielles au et

The Fort St John RCMP wish to make the public aware of a new phone scam technique being used in the local area. 

The Fort St John RCMP received over 8 phone calls yesterday and an additional 6 on August 2, 2021 from people reporting they were told they have a warrant for their arrest.

Members of the public are receiving phone calls and being told by a clearly robotic voice that the Canada Boarder Services has intercepted a package with their name on it, containing illegal contraband (or a suspicious package of some kind) and that a warrant has been put out for their arrest. Then the robot voice tells them to push 1 to speak to an agent.

This scam appears to have some credibility because the call display shows the phone call is originating from what appears to be the Fort St John RCMP.  The fraudsters are utilizing technology that allows them to use what appears to be a different phone number which is called "spoofing". 

"People are calling and attending the detachment in person because this scam instills fear", said Constable Chad Neustaeter, Media Relation Officer for the Fort St John RCMP. "In a time when online shopping is at an all time high and many people are ordering products that come from outside of Canada, this technique can be very effective in getting people to respond."

At this point it is unknown what happens when the receiving person pushes 1 as most people have only received a phone message and have called the detachment to determine the validity of the warrant.  When individuals have tried calling the displayed number back, it usually goes back to a legitimate business or individual who doesn't know what the call was about. 

A red flag that can tip you off to a potential scams is the fraudsters use of a digital or robot voice recorded message requesting your response.  Law enforcement agencies don't use digital voice messages for important information such as warrants but will call in person and discuss the matter. 

Diffusé par :

Gend. Chad Neustaeter

Agent des relations avec les m├ędias
GRC de Fort St. John
10648, 100e Rue, Fort St. John (C.-B.) V1J 3Z6
Bureau : 250-787-8100
Télécopieur : 250-787-8133

Courriel :

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