Fraudsters mimic Canada Post in email scam

Campbell River, Quadra Island

2021-12-01 03:06 PST

File # Quadra 2021-903

Fraudsters mimic Canada Post in email scam

On November 30th, 2021, the Quadra Island RCMP received a report from a concerned citizen that advised of what appeared to be a new format by which online fraudsters are attempting to collect both personal information and financial information.

The scam is an email from Canada Post that claims to have a parcel held in your name that requires personal information to claim the parcel and payment for outstanding delivery fees because the label was damaged. Everything looks very legitimate with Canada Post logos and links to payment options. The problem is when people provide their payment information, they provide the fraudsters all the important information they need to use the credit card information you've provided to make purchases on other sites, like address, card number, expiry date and the CVV number on the back of the card.  

Unfortunately these kind of phishing emails are all to prevalent, said Cst Maury Tyre. For the most part these types of scams target those with the least amount of knowledge on internet usage and email systems, and sadly that often means that senior citizens can be extremely vulnerable to these kinds of scams. 

Other common formats for the scam, are emails from common providers like Amazon, Apple, Financial Institutions, and Netflix. Scammers will mimic an email from these businesses in hopes that you do business with them. They will tell you there's something wrong with your account or delivery and ask for personal information and financial information to rectify the situation. Quite simply the emails are click bait, and should be deleted. 

Petro Can fake emaillrg photo

(Example of Fraudulent Phishing Email)

If you right click or hover over the address that sent the email to you, you will find that the email address that sent the email is not the business but a strange sequence of numbers and letters. 

lrg photo

(Above is what the email address really is that sent the email...note the .uk…. Petro Canada isn't from the United Kingdom)

Some people really will want to respond to these emails, and it's because they look very, very real, said Tyre. If people are concerned that there is a problem with their account or that someone has a package for you that you need to claim, you can check to see if it's legitimate by exiting your email, doing a search and finding the company's customer service email and contact them directly to ask if there's a concern. Do not click links within the emails, they are likely to take you to a fake website. 

Unfortunately, so often, if you have been defrauded online it's been done by people in countries where Canadian law enforcement agencies have no reach, which is why the focus is very much on education, explained Cst Tyre.

The RCMP and other police agencies continue to warn people of ongoing internet frauds and encourage people to check with The Canadian Anti Fraud Centre online which can provide you information to protect yourself by explaining common ongoing frauds.

If you have been a victim of fraud, please report it to your local police agency and to The Canadian Anti Fraud Centre.


Released by

Cst. Maury Tyre

Media Relations Officer
Campbell River RCMP
275 South Dogwood Street, Campbell River, BC V9W 8C8
Office: 250-286-6221
Cell: 250-895-1468
Fax: 250-286-3983


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