Online Crime Reporting is helping frontline officers

North Cowichan\Duncan

2021-07-08 16:26 PDT

Thank you for doing your part to lend a helping hand to your North Cowichan/Duncan frontline officers!

In the spring of 2020 the North Cowichan/Duncan RCMP began accepting crime reports through an on-line reporting tool at Online crime reporting provides an alternative way for the public to report less serious crimes that occurred in the Cowichan Valley.

As of July 8, 2021 there have been 58 online crime reports. Although fairly simple in nature, the type of crimes that can be reported online each take approximately 1 hour of an officer’s shift. These 58 online crime reports have provided our communities approximately 58 hours for the North Cowichan/Duncan RCMP frontline officers to focus their efforts on more serious high risk investigations. We want to further increase the use of online crime reporting for incidents that do not require police attendance. This will assist with decreasing the number of calls our 911 operators are handling and increasing police response times for less urgent matters that do require police to attend, says Cpl. Cari Lougheed

The following incidences are reportable online:
• Damage/mischief to property where the value is under $5000;
• Damage/mischief to a vehicle where the value is under $5000;
• Hit & run to property or an unoccupied vehicle;
• Theft of bicycle where the value is under $5000;
• Theft of other property where the value is under $5000;
• Theft from a vehicle where the value is under $5000;
• Lost property;
• A driving complaint that is not in progress (general poor driving behaviour that includes speeding, distracted driving, or failing to follow road signs or signals).

In order to make a report online, the following conditions MUST be met:
• The member of the public making the online report MUST use your real name and have a valid e-mail address;
• There MUST NOT be any witnesses or suspects (this restriction does not apply to Driving Complaints);
• Follow-up by a police officer MUST NOT be required;
• Reports MUST NOT involve personal identification (passports, drivers licences, etc), firearms, licence plates or validation decals on licence plates;
• The user MUST agree to the terms and conditions of use.

In addition to providing a more convenient way for residents to make a report, this tool will minimize the amount of less serious files that are being dispatched to our Frontline officers, says Inspector Chris Bear – Officer in Charge of North Cowichan/Duncan RCMP. By utilizing the online reporting, it allows the police to attend the higher priority calls for service in a safe and timely fashion.

To make a report using the Online Crime Reporting tool visit our website today.


Released by

Cpl. Cari Lougheed

Media Relations Officer
North Cowichan/Duncan Detachment
6060 Canada Avenue, Duncan, BC V9L 1V3
Office: 250-748-5522
Cell: 250-709-2590
Fax: 250-746-2126


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