Do you know the difference between non-emergencies and emergencies?


2023-08-11 09:24 PDT

Coquitlam RCMP want to remind the public how to contact emergency services and when it’s appropriate to call 9-1-1.

There are many different ways the public can make reports to police for non-emergency or emergency situations. Knowing the difference, can help make the reporting process smoother and more efficient.

By dialing the correct number in the right circumstance, you can save time which allows us to help to those in need as quickly as possible, said Coquitlam RCMP Telecommunication operator, Natalie Kroeker.

Non-emergency Services

Non-emergency reports involve situations where a crime has already been committed and there is no immediate risk to the public. These reports can be made by telephone or on-line and may include a follow-up by a police officer. Reports should be directed to the jurisdiction that the crime occurred to ensure proper follow up by the appropriate agency.

To learn more, visit BC RCMP: Report a Crime

A non-emergency situation may include:

To make a non-emergency report, the public can:

Emergency Services

Emergency Services, or 9-1-1, provide an immediate response when required. A 9-1-1 emergency includes:

For more tips, visit BC RCMP: Tips for Calling Emergency Services

If you accidentally dial 9-1-1, please stay on the line to speak with an operator. All 9-1-1 calls require attention, and if the call is accidental, police will still follow up with the caller. This is to ensure the safety and well-being of the caller.

Coquitlam RCMP would also like to remind the public that reports can not be made via e-mail, text message or social media.

Released by

Cpl. Alexa Hodgins
Media Relations Officer
Coquitlam RCMP
2986 Guildford Way, Coquitlam, B.C V3B 7Y5
Office: 604-945-1580

Website: (English only)

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