Don’t hang up!
2023-01-06 13:34 PST
In 2022, Comox Valley RCMP responded to over 575 abandoned 911 calls in the Comox Valley – If you accidentally call, please don’t hang up!
When there is nobody on the other end of the line on a 911-call, police are required to confirm whether or not there is a real emergency. This means that dispatchers and frontline officers will investigate the call until they can determine nobody is in need of emergency assistance, or get the required assistance on the way. Whatever the case, these calls take up valuable time tying up resources that could be used for an actual emergency or delaying the response to someone in need.
Intentionally misusing 911 is a criminal offence; however, in the case on a pocket dial or accidental misdial, this would not apply said Cst. Monika Terragni, Media Relations Officer, Comox Valley RCMP.
Incoming 911-calls are all treated as emergencies and they become more difficult and time consuming to investigate if nobody is there to speak with us.
The Comox Valley RCMP would like to encourage residents to stay on the line to save some time if you have a 911 mishap.
Cst. Monika TerragniMedia Relations Officer
Comox Valley RCMP
800 Ryan Rd, Courtenay, BC V9N 7T1
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